One Day Training Program
Wednesday, July 19, 2017
Doubletree Hote_3l / Chicago O’Hare Rosemont, IL
5460 North River Road, Rosemont, IL 60018
Mail Center Leadership Training
Security Strategies For Mail/Parcel Processing
Mailer’s Scorecard Management
Don’t miss MAILCOM’s One Day Critical Issues In Mail Management
Training Program where you will learn :
+ Government Best Practices in keeping your tesm and facilities safe
Full Service Mail & Mailer’s Scorecard Regulations & Deadlines
+ Federal government and Postal Service regulations and requirements
+ Potential security threats and custom responses
+ Strategies for increasing mail center value and beating your budget
+ Bringing Accountability, Credibility & Professionalism to Your Mail Center

7:30 - 8:30am Registration & Coffee Hour
8:30 - 9:30am Keynote Presentation
9:30 - 10:30am Training Sessions
  12:30 - 1:30pm Luncheon Served
1:00 - 4:30pm Training Sessions
4:30 - 5:30pm Networking Reception
Leadership Training for
Supervisors & Managers

This session will focus on channeling coaching and leadership techniques for managers and supervisors. Attention will be directed towards techniques for prudent decision-making and tips for self-managing your career. The course offers all the ability to take a new leadership approach back to your company and implement them upon your return with great success. Driven from a philosophy of “participative leadership” this course delivers many new and old leadership styles that have been tested and proven. The goal is for attendees to leave MAILCOM as a confident manager/supervisor and bring a positive impact to your operation.

Full Service & Mailer’s
Scorecard Management

The Mailer Scorecard is a tool which enables mailers to monitor their mail quality across several USPS programs, including Full-Service, eInduction and Seamless Acceptance. This workshop demonstrates how to access the Mailer Scorecard and the information available, who can see it and what it means. Attendees will learn how to use drill-down reports, access piece-level data to identify quality issues, and understand the postage assessment process. Mail Preparer, Mail Owner and Transportation Carrier visibility will also be discussed. Attendees will also learn how to avoid postal penalty assessments on their mailings and strategies for updating address information.

Cost Savings Ideas to Beat Your Budget
Learn key cost savings techniques that will help you beat your budget. This session covers: tracking mail center volumes, task-to-employee work-charts, definition of service performance standards and more. You will learn “best practices” that will help you shape your Mail Center into a lean, mean mailing machine.

Security Forum: Training for Mail Center & Administrative Personnel
As international and domestic terrorism events increase around the world, security directors and mail center managers face the constant challenge of providing personnel with up-to-date training with minimal disruption. This facilitated open forum addresses the most current security topics, the application of Federal regulations, and the role training plays in helping your organization mitigate risk. We will discuss a variety of training methods and how each can be used to enhance threat understanding and awareness.

Digital Mail: Real World
Applications in Digitized Distribution
Digital Mail is an initiative that when deployed in mail centers can have a tremendous impact across the
business enterprise. This course will provide attendees with the next step in planning to convert to a digital environment. The benefits outlined will include green initiatives, shipping and handling, labor reduction, and costs associated with moving and re-forwarding of mail.

Creating a Mail/Delivery
Services Operations Guide
One of the most difficult challenge any operation faces is communicating to the company what services are provided and a service standard for each. Developing and publishing a Standard Operating Procedures manual for mail and delivery services is critical to it’s success and to ensure that every employee has a document of services rendered. It also benefits in the training process of new employees to learn how things are done and how to operate all the equipment located in the operation center. If you ever considered or are looking at creating an operations guide then this session is for you.

MailPiece Design: Tips to
Ensure Your Mail Pieces

Meet Design Requirements This session will address high level Mail Piece Design requirements and how to ensure you meet the requirements before going to production. Set up a process for your company or business partners to submit designs through an internal program.

Bringing Accountability, Credibility & Professionalism to Your Mail Center

A Mail Center operation performs the impossible on a daily basis. Other people’s and department’s poor planning becomes the Mail Center’s emergency; how do you handle this? Do you respond irrationally, having to apologize later or do you take the high road and be a true professional. This session details specifics and responses that will allow you to be the ultimate professional under any circumstance. Examples and open discussions will allow participant’s a full range of interactive collaboration.

Security Strategies for Screening
and Processing Mail & Parcels

Finding the perfect solution that meets your customers and your needs! In today’s world, one of the vulnerabilities of government mail is that it can be used as a way to create a malicious attack on a government official or department. In this workshop you will hear how the State of Colorado developed their screening program to keep the intended recipient out of harms way from powders, chemicals, incendiary devices, bombs, or any other malicious materials. You will learn how to implement security strategies for screening and processing mail and parcels.
Mail Center Leadership Training
Security Strategies For Mail/Parcel Processing
Mailer’s Scorecard Management
Enrollment includes all sessions, keynote, luncheon, and receptions as well as supporting documentation. A certificate signifying program completion will be sent to attendees participating.   Please select payment method.

Enrollment Fee   CARD #:
Early Bird Rate By 6/28/17 $375   Security Code:
Regular Full RateAfter 6/28/17 $395    
Group Rate Enrollment (per person)   SIGNATURE:
Two People From Same Agency/Company $365   DATE:
Three People From Same Agency/Co. $345    
Four + People From Same Agency/Co. $325   TOTAL $