| MAILCOM TRAINING PROGRAM CRITICAL ISSUES IN MAIL MANAGEMENT |
One Day Training Program
Wednesday, July 19, 2017
Doubletree Hote_3l / Chicago O’Hare Rosemont, IL
5460 North River Road, Rosemont, IL 60018 |
Mail Center Leadership Training
Security Strategies For Mail/Parcel Processing
Mailer’s Scorecard Management |
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Don’t miss MAILCOM’s One Day Critical Issues In Mail Management
Training Program where you will learn : |
+ Government Best Practices in keeping your tesm and facilities safe
+ Full Service Mail & Mailer’s Scorecard Regulations & Deadlines
+ Federal government and Postal Service regulations and requirements
+ Potential security threats and custom responses
+ Strategies for increasing mail center value and beating your budget
+ Bringing Accountability, Credibility & Professionalism to Your Mail Center
Featuring leading experts in mail management, government mail operations, mail security, and
facilities management PLUS experts from the U.S. Postal Inspection Service.
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| MCOM-Accredited Management Certificate Issued To Attendees Completing The Program |
PROGRAM SCHEDULE
7:30 - 8:30am Registration & Coffee Hour
8:30 - 9:30am Keynote Presentation
9:30 - 10:30am Training Sessions |
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12:30 - 1:30pm Luncheon Served
1:00 - 4:30pm Training Sessions
4:30 - 5:30pm Networking Reception |
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Leadership Training for
Supervisors & Managers
This session will focus on channeling coaching
and leadership techniques for managers and
supervisors. Attention will be directed towards
techniques for prudent decision-making and tips
for self-managing your career. The course offers
all the ability to take a new leadership approach
back to your company and implement them upon
your return with great success. Driven from a
philosophy of “participative leadership” this
course delivers many new and old leadership
styles that have been tested and proven. The
goal is for attendees to leave MAILCOM as a
confident manager/supervisor and bring a
positive impact to your operation.
Full Service & Mailer’s
Scorecard Management
The Mailer Scorecard is a tool which enables
mailers to monitor their mail quality across several USPS programs, including Full-Service, eInduction and Seamless Acceptance. This workshop demonstrates how to access the Mailer Scorecard and the information available, who can see it and what it means. Attendees will learn how to use drill-down reports, access piece-level data to identify quality issues, and understand the postage assessment process. Mail Preparer, Mail Owner and Transportation
Carrier visibility will also be discussed. Attendees
will also learn how to avoid postal penalty
assessments on their mailings and strategies for
updating address information.
Cost Savings Ideas to Beat
Your Budget
Learn key cost savings techniques that will help
you beat your budget. This session covers:
tracking mail center volumes, task-to-employee
work-charts, definition of service performance standards and more. You will learn “best
practices” that will help you shape your Mail
Center into a lean, mean mailing machine.
Security Forum: Training
for Mail Center &
Administrative Personnel
As international and domestic terrorism events
increase around the world, security directors and
mail center managers face the constant
challenge of providing personnel with up-to-date
training with minimal disruption. This facilitated
open forum addresses the most current security
topics, the application of Federal regulations, and
the role training plays in helping your organization
mitigate risk. We will discuss a variety of training
methods and how each can be used to enhance
threat understanding and awareness.
Digital Mail: Real World
Applications
in Digitized Distribution
Digital Mail is an initiative that when deployed in mail centers can have a tremendous impact across the |
business enterprise. This course will provide attendees with the next step in planning to convert to a digital environment. The benefits outlined will include green initiatives, shipping and handling, labor reduction, and costs associated with moving and re-forwarding of mail.
Creating a Mail/Delivery
Services Operations Guide
One of the most difficult challenge any operation
faces is communicating to the company what
services are provided and a service standard for
each. Developing and publishing a Standard
Operating Procedures manual for mail and
delivery services is critical to it’s success and to
ensure that every employee has a document of
services rendered. It also benefits in the training
process of new employees to learn how things
are done and how to operate all the equipment
located in the operation center. If you ever
considered or are looking at creating an
operations guide then this session is for you.
MailPiece Design: Tips
to
Ensure Your Mail Pieces
Meet Design Requirements
This session will address high level Mail Piece
Design requirements and how to ensure you
meet the requirements before going to
production. Set up a process for your company or
business partners to submit designs through an
internal program.
Bringing Accountability,
Credibility & Professionalism
to Your Mail Center
A Mail Center operation performs the impossible
on a daily basis. Other people’s and
department’s poor planning becomes the Mail
Center’s emergency; how do you handle this? Do
you respond irrationally, having to apologize later
or do you take the high road and be a true
professional. This session details specifics and
responses that will allow you to be the ultimate
professional under any circumstance. Examples
and open discussions will allow participant’s a
full range of interactive collaboration.
Security Strategies for
Screening
and Processing
Mail & Parcels
Finding the perfect solution that meets your
customers and your needs! In today’s world, one
of the vulnerabilities of government mail is that it
can be used as a way to create a malicious
attack on a government official or department. In
this workshop you will hear how the State of
Colorado developed their screening program to
keep the intended recipient out of harms way
from powders, chemicals, incendiary devices,
bombs, or any other malicious materials. You will
learn how to implement security strategies for
screening and processing mail and parcels. |
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| REGISTRATION FORM |
Mail Center Leadership Training
Security Strategies For Mail/Parcel Processing
Mailer’s Scorecard Management |
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