PC121: Financial Management
This session will review preparation and planning specifics required for creating and maintaining a budget, budget theory, budget reporting and more. It is de­signed to assist Mail Center Managers in meeting standard corporate procedures.
Instructors: Linda Henry, CMDSM, Busi­ness Operations, Administaff, and Linda Ferrell, CMDSM, MQC, MA, Manager, Mail & Distribution Services, Texas Chil­dren’s Hospital
Sunday, Round Two, 3:00-4:00 pm

PC136: What it Takes to Become a CMDSM/CMDSS
This session provides information on cer­tification for both Mail Center Managers and Suppliers, and also covers timelines for re-certification. This is a must attend course for those seeking to achieve the highest professional standard in the in­dustry -Certified Mail and Distribution Systems Manager (CMDSM) and Certi­fied Mail and Distribution Systems Sup­plier (CMDSS) It is also a must attend for CMDSM’s who must be re-certified.
Instructors: Jud Thurman, CMDSM, Busi­ness Manager, Gospel Minutes Pubs. Erik Warner, CMDSM, CMDSS, EMCM, Operations Training Consultant, PBMS
Sunday, Round Three, 5:00-6:00 pm

PC250: Data Management & Address Quality
Postal discounts continue to be an im­portant reason for organizations to utilize address correction software. This ses­sion will discuss data and address qual­ity, and the negative impact that “bad ad­dresses” can have on your bottom line.
Instructors: Gordon Glazer, CMDSM, and Karen Cornelius, CMDSM
Monday, Round Five, 2:00-3:00 pm

PC385: Business Writing Skills
This hands-on workshop will assist you in developing your writing skills. Learn how to deliver a clear message when writing memorandums to staff and superiors, presenting cost justifications, writing pro­posals and drafting reports.
Instructors: Linda Ferrell, CMDSM, MQC, MA, Manager, Mail & Distribution Ser­vices, Texas Children’s Hospital and Barbara Fahy Barbara Fahy, Executive Ad­ministrator, MSMA
Tuesday, Round Eight, 11:00-12:00 pm

PC402: USPS Mail Knowledge
This session is designed to assist in pre­paring for the USPS Mail Knowledge Sec­tion of the CMDSM and CMDSS Exam. Learn what sections of the DMM and IMM you will need to study when prepar­ing for the CMDSM or CMDSS Exam. Also covered: Private Express Statues, the basic history of the USPS and gen­eral USPS mail knowledge.
Instructors: David Brown, CMDSM, CMM, and Elizabeth Lombard CMDSM, CMDSS, MQC, EMCM
Tuesday, Round Ten, 2:45-3:45 pm

PC418: Distribution & Carrier Knowledge
This session presents an overview of to­day’s parcel market. Learn about critical industry changes and shipper trends that could have a profound impact on your business. The presentation will include pricing and service comparisons and will specifically address what information is needed for candidates preparing for the CMDSM/CMDSS Certification exams.
Instructor: Rob Martinez, CMDSS, MQC, Executive Vice President, Navigo Consult­ing Group
Tuesday, Round Eleven, 4:00-5:00 pm