OC134: Outsourcing Challenges and Career Development
Most managers will face the outsourcing challenge and must decide should they arm themselves for combat or join with the outsourcer. This session explores both sides and provides insights into impacts on operations, staff, and customer service.
Instructors: Panel of Industry Experts
Sunday, Round Three, 5:00-6:00 pm
OC256: Best Practices in Office Services Outsourcing
Many companies outsource mail, central print, and office support services, yet almost 50% of outsourcing engagements fail. Every outsourcing engagement has its own unique parameters, and this interactive session will showcase 10 best practices that make engagements mutually beneficial for both clients and providers.
Instructor: Frank Farnacci, CMDSM, The Millennium Group
Monday, Round Five,2:00-3:00 pm
OC265: Outsourcing: The Pros & Cons
Come learn about the pros and cons of outsourcing from both sides, as an internal manager and outsourcing manager share their special insights.
Instructor: Paul Dreifuss, CMDSM, MQC, Facilities & Services Manager, OCE Business Services
Monday, Round Six, 3:45-4:45 pm
OC397: Outsourcing: What You Really Need To Know!
Mail Managers need to understand the dynamics of outsourcing so you are better prepared to embrace the concept of outsourcing if there is a cultural fit, or prevent outsourcing by showing it is not viable solution.
Instructor: Joe Incognito, CMDSM, CEO, Creative Management Services
Tuesday, Round Nine, 1:30-2:30 pm
OC403: Managing a Successful Outsourcing Partnership
This seminar will outline how American Modern Insurance and OMG have developed and maintained a very successful partnership since 1998. You will learn how customers and vendors can partner on equipment purchases and create cost-saving initiatives.
Instructor: Mark Hale, CMDSM, EMCM, MQC, Account Manager, OMG
Tuesday, Round Ten, 2:45-3:45 pm
|
