SUNDAY,
September 26, 2010
12:00-6:00 pm Conference
Registration Hours
12:00-4:00 pm MAILCOM
Delegate Lounge & Network
Center
12:00-4:00 pm CMDSM/CMDSS Exam (Approved
Applicants Only)
1:00-2:00 pm Conference
Kickoff & Delegate
Orientation Panel: Networking is Your Key to Leadership
2:15-3:45 pm Seminars Round One:
MS118: The Top Concerns Of Mail Systems Managers
AM114: Address Quality: Applications & Processes
CU116: Taking the Hassle Out of Tassel: Mail Services Role in Student Retention
OS113: Stress Management: Strategies for Managing Your Life
BM115: What it Takes to Become a CMDSM/CMDSS
4:00-5:30 pm Seminars Round Two:
IM122: Introducing the IMB: Town Hall Meeting
SS129: Mail Center/Employee Safety & Security Workshop
GM124: Government Mail Operations: Town Hall Meeting
LD126: Managing Multiple Priorities
DD120: Calling All Parcel Shippers: How to Save 10% or More With FedEx & UPS
PM127: Seamless Verification: Business Mail Entry. Trials, Testing & Tails
6:00-7:00 pm Ice Breaker Wine & Cheese
Reception
MONDAY, September 27, 2010
7:30-5:00 pm Conference Registration
Hours
8:00-9:00 am Continental
Breakfast
9:00-10:00 am Morning Keynote
Presentation:
10:15-11:15
am Seminars Round Three:
MS235: Design the Right Mail Operations for Your Facility
IM236: Barcode Overview & Printing
SS231: What Would YOU Do? A Look at Personal Identity Theft in Your Mailing Operation
LD234: Best Practices of Successfully Managing In-House Mail Operations
AM239: Optimizing Mailing Effectiveness through Better Data Management
CU237: Managing a Multi-Generation Workforce
OS230: Negotiation Skills: From Salary Raises to Distribution Contracts
BM232: The ABC's of Building your Automated Document Factory, circa 2010
PM238: Fundamentals of Mail
11:30-12:30 pm Seminars Round Four:
MS247: Opening, Closing or Relocating a Mail Center
IM248: Barcode Content Overview
SS246: Implementing Mail Security
GM240: Win-Win: Managing People With Disabilities
LD245: Women in Management
DD241: Justifying a Hub/Spoke Concept
AM243: Move Update Requirements
OS249: Digital Mail: Real World Applications in Digitized Distribution
BM244: How to Control Your "On Demand Variable Data Printing" At Output
PM242: First Class & Priority Mail Workshop
12:30-2:00 pm Leadership Awards Luncheon
2:00-3:00 pm Seminars Round Five:
MS250: Five Tips for Becoming A Successful Manager
IM251: Obtaining CRIDs and MIDs
SS255: Effective X-ray Interpretation for Mailroom Operations
LD257: Best Practices of Great Leaders
DD252: Drop Shipping: Get On-Board or Be Left Behind
CU258: Print-to-Mail In The College/University Setting
OS254: Best Practices in Office Services Outsourcing
BM259: Personal Productivity
PM253: USPS Business Customer Gateway: Learn How to Get On
3:15-4:15 pm Seminars Round Six:
MS263: Getting Started In Mail Systems Management
IM264: Mail.dat and eDoc: Electronic Mailing Information
SS260: The Importance of Disaster Planning in the 21st Century
GM269: Communication: Make Your Customers Your Greatest Allies
LD268: MOTIVATION: Twenty Ways to Reward and Recognize Your Staff
DD267: Evaluating UPS Mail Innovations, UPS Basic & FedEx Smartpost in Your Shipping
AM265: Solving the Puzzle of Mystery Mail
OS262: Outsourcing: The Pros & Cons
BM266: Transactional Print & Mail - What is the Best Solution for Your Company?
PM261: Building a Professional Mailing Organization
4:30-5:30 pm Seminars Round Seven:
MS279: Challenges of Managing the Small/Mid-Size Operation
IM277: Create Your Plan for Implementing the IMB
SS278: Using 3 "P's" to prevent 3 "D's"
GM271: Stamp Out Return Mail
LD272: Graduated Discipline: Consistent & Defined Expectations for Acceptable Practices
OS275: The History and Future of Paper!
PM274: Electronic Documentation and Postage Payment (eDoc & ePostage)
6:00-9:00 pm GALA Reception
TUESDAY, September 28, 2010
7:30-4:00 pm Conference Registration Hours
7:30-9:30 am Continental Breakfast
8:30-9:30 am Seminars Round Eight: Breakfast Meetings
MS384: Mail Communications Manager: The Corporate Consultant
IM383: IMB Service Type Codes and Address Change Service
GM382: Ten Keys to Justifying Resources
LD380: The ABC's of Leadership
DD388: Shipping Internationally
AM386: Address Quality - Beyond the Basics
CU387: Design the Right Mail Operation for Your College & University
OS381: How To Conduct a Copier RFP: The Hazelden Experience
BM385: Mission Critical Document Processing: Business Continuity Planning
PM389: Managing a High Volume Mail Production Environment in a Time of Uncertainty
9:45-10:45 am Seminars - Round Nine:
MS392: Mail Center Cost Savings Ideas: The Power to Beat Your Budget
IM395: Full Service IMB: Features, Benefits and Requirements
SS397: Safe Mail/Digital Mail
LD399: Conducting A Successful Performance Review
AM391: Automating Return Mail Through Intelligent Mail: Staying Ahead of the Competition
CU394: Going Green: How to Automate Your Mail and Package Tracking
OS398: From Mail Services to Support Services
BM393: Professional Development: Your Rise to Stardom
PM396: Trends in Mail Processing
11:00-12:00 pm Seminars Round Ten:
MS306: The Art of Adherence
IM300: Beyond the USPS: Using the IMB Internally
SS302: Ensuring Security and Resiliency in the Postal and Shipping Sector
GM303: What's In It For Me? Enhancing your Interpersonal Skills in the Workplace
DD309: Inbound Mail & Distribution: Leading Edge Improvements for Today's Mail Center
AM304: Hybrid Mail.....Why?
CU308: Critical Issues In College & University Mail Management
OS307: Service After The Sale - Effective Vendor Management
BM301: The Power of Print: 10 Ways Firms Use Print to Meet Marketing Objectives
PM305: Improving Efficiency in Mail Production
12:00-1:30 pm Lunch Break
1:30-2:30 pm Seminars Round Eleven:
MS311: Managing an Outsourced Mail Center
IM319: Wrap-Up IMB Town Hall Meeting
GM318: Successful Workplace Communication
LD313: Making the Most of Customer Complaints
CU316: Customer Service in a College & University Setting
OS315: Creating a World-Class Digital Copier Program
BM314: Successfully Managing In-House Print-to-Mail Operations
PM310: The Value of Mail and the Mail Center
2:45-3:45 pm Seminars Round Twelve:
SS324: Developing a Plan for Implementing Mail Center Security
GM325: Tools to Train and Develop Your Team
LD321: Lowering The Costs of Your Mail Center Operations
DD327: Parcel Mailers Workshop
AM328: Tracking Information and Opportunities Through IMB
BM323: Conducting User Satisfaction Surveys
PM322: Tips on How to Effectively Work with the USPS
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